Included Health
Included Health is a leading digital health platform combining virtual care, navigation, primary care, behavioral health, specialist guidance, and benefits support. The company is especially relevant for employers and health plans seeking to simplify healthcare access for members and employees.
- Highest 2026 tier: Tier I
- Digital Health Platforms
- 2 ranking categories
Overview
Included Health is a leading digital health platform combining virtual care, navigation, primary care, behavioral health, specialist guidance, and benefits support. The company is especially relevant for employers and health plans seeking to simplify healthcare access for members and employees.
Included Health’s strength lies in integrated navigation. Many healthcare problems are not only clinical but also logistical: patients struggle to identify the right provider, understand benefits, access virtual care, manage specialty referrals, and coordinate complex care. Included Health’s platform addresses this access and navigation layer.
Included Health is included in 2 2026 ranking categories. Its highest classification is Tier I. Ranking recognition is category-specific editorial evidence rather than a substitute for independent diligence.
Firm facts
| Public identity | Included Health |
| Founded | 2020 through combination of Grand Rounds Health and Doctor On Demand |
| Institution type | Digital Health Platforms institution |
| Headquarters | San Francisco, United States |
| Primary focus | Digital Health Platforms |
| Highest 2026 ranking tier | Tier I |
Principal activities
Included Health’s strength lies in integrated navigation. Many healthcare problems are not only clinical but also logistical: patients struggle to identify the right provider, understand benefits, access virtual care, manage specialty referrals, and coordinate complex care. Included Health’s platform addresses this access and navigation layer.
Core capability
Digital Health Platforms
Client relevance
Category-specific capability, institutional credibility and the ability to support demanding professional, commercial or patient needs.
Execution and verification
Current service scope, leadership, geographic coverage, legal entities and regulated activities should be confirmed directly.
Sector and mandate coverage
Primary category
Digital Health Platforms
Institutional context
Coverage reflects the institution’s role in the ranking categories listed below. Precise services, products, jurisdictions, clinical scope and client eligibility should be verified for each use case.
Market position
Included Health’s virtual care breadth, employer channel, benefits-navigation model, and integrated care platform support its Tier I position.
Included Health is assessed through public institutional information and Ranking News editorial research. Its strongest 2026 result is Tier I.
Competitive context
The relevant peer set varies by category, geography, client segment and mandate. Included Health should be compared on current category-specific capability, senior involvement, evidence of comparable work, operating resilience and any applicable regulatory or clinical permissions.
Comparable institutions are shown for navigation and market context. Inclusion does not imply identical scale, ownership, geographic coverage, service model or regulatory status.
Leadership and governance
Leadership, ownership, governance and senior-team responsibilities may change. Current information should be verified through authoritative institutional sources.
Corporate and public information
The public-facing organization is identified here as Included Health. Contracting entities, regulated affiliates, clinical operations, offices and legal permissions may differ by service and jurisdiction.
Corporate and disclosure information
| Organization | Included Health |
| Headquarters | San Francisco, United States |
| Verification note | Confirm legal entity, licenses, offices and engagement terms directly before appointment or use. |
Rankings and recognition
Ranking inclusion and tier classification are editorial determinations. They should be read as category-specific assessments rather than universal league-table positions. The existence or maintenance of this Wiki profile does not influence ranking eligibility, tier or position.
Related Economy analysis
Selected reporting and market analysis from The Economy provides context for the institution’s operating environment:
- Healthcare Rankings and the New Economics of Expertise
- Healthcare Market Structure Is Opening a New Lane for Specialist Providers
- Healthcare Rankings and the New Geography of Distributed Care
Related institutions and subjects
Sources and data transparency
Official institutional information, where available, is used for current public identity and capabilities. Ranking pages document 2026 category and tier status. Economy articles provide market context rather than institution-specific endorsement.
- Healthcare Ranking — Top 30 Digital Health Platforms 2026 — 2026 inclusion and tier classification.
- Healthcare Ranking — Top 30 Telemedicine Providers 2026 — 2026 inclusion and tier classification.
- The Economy — Healthcare Rankings and the New Economics of Expertise — market context.
- The Economy — Healthcare Market Structure Is Opening a New Lane for Specialist Providers — market context.
- The Economy — Healthcare Rankings and the New Geography of Distributed Care — market context.